Status · Live

All systems operational

Live uptime, latency and incident history for every Orbistats API product and region — updated in real time and checked every 30 seconds from multiple regions.

99.98% 90-day uptime
<50ms median latency
0 open incidents
3 regions
Uptime (90d)

99.98%

Rolling 90-day availability across all endpoints.

Median Latency

<50ms

Sub-50ms response time on live score and odds calls.

Open Incidents

0

No active incidents at this time.

Regions

3

Distributed across three geographic regions.

Reading this page

What uptime and latency actually measure

Uptime is the percentage of health-check requests each component answers successfully over a rolling window, sampled every 30 seconds from more than one region — a single region's blip doesn't flip a component to down. Latency is the median response time for live traffic, not a synthetic ping, so it reflects what your integration actually experiences. Scheduled maintenance is announced in advance and excluded from both numbers; unannounced incidents never are.

Status by component

Each product is monitored and reported independently, so an issue with one component never hides the status of another.

ComponentStatus90-day uptime
Sports Data APIOperational99.99%
Live Scores APIOperational99.97%
Odds APIOperational99.96%
Historical Data APIOperational99.99%
WebhooksOperational99.98%
WebSocket StreamingOperational99.95%
SandboxOperational99.99%
Dashboard & SignupOperational99.99%
Regions & latency

Requests are served from the nearest of three regions automatically — no region selection needed on your end. Median latency below reflects live traffic over the last 24 hours.

RegionStatusMedian latency
US EastOperational32ms
EU WestOperational28ms
AP SoutheastOperational41ms
Incident history

Every incident affecting a component's availability or latency, with root cause and resolution once confirmed. The full status page keeps a complete log beyond the recent entries shown here.

DateComponentImpactDuration
2026-08-14Odds APIDegraded performance18 min
2026-07-29WebSocket StreamingDegraded performance9 min
2026-07-02Live Scores APIPartial outage — AP Southeast26 min
2026-06-11Dashboard & SignupDegraded performance12 min
Maintenance windows

Scheduled maintenance is announced at least 48 hours in advance on the full status page and excluded from the rolling uptime calculation. No maintenance windows are currently scheduled.

No maintenance scheduled
Get notified of incidents

Subscribe on the full status page to get an email or webhook the moment anything changes, or poll the RSS feed if you'd rather build your own alerting.

EmailWebhookRSSSlack
Troubleshooting

Status says operational, but I'm seeing errors

The handful of things to check before assuming it's a platform incident.

401 / 429

Check your own response first

A 401 or 429 is a client-side auth or rate-limit issue, not a platform incident — these never show up on the status page. Review error codes before filing a report.

5xx

Isolated regional issues can lag the page

If you're seeing 5xx errors at volume with status showing operational, contact support with a request ID — isolated regional issues sometimes lag the public status page by a minute or two.

Degraded

Degraded performance isn't the same as an outage

Degraded performance usually means elevated latency or a partial regional issue while the component still serves most requests successfully. A full outage is always labeled separately.

FAQ

Common questions

What people ask when reading this page for the first time.

How is Orbistats API uptime calculated?

Uptime is measured as the percentage of successful health-check requests against each component over a rolling window, checked from multiple regions every 30 seconds. A component counts as down only when checks fail from more than one region simultaneously, to avoid flagging a single network blip as an outage.

Where can I get notified about incidents automatically?

Subscribe on the full status page at status.orbistats.com for email or webhook notifications the moment a component's status changes, or watch the status RSS feed if you prefer to poll it yourself.

Does a "degraded performance" status mean requests are failing?

Not necessarily. Degraded performance usually means elevated latency or a partial regional issue while the component still serves most requests successfully. A full outage is always labeled as such, separately from degraded performance.

Are scheduled maintenance windows counted against uptime?

No. Maintenance windows are announced at least 48 hours in advance on the status page and excluded from the rolling uptime calculation, since customers can plan around a known window in a way they can't for an unannounced incident.

My requests are failing but the status page shows operational — what should I check first?

Check your own error response first — a 401 or 429 is a client-side auth or rate-limit issue, not a platform incident. If you're seeing 5xx errors at volume with status showing operational, contact support with a request ID; isolated regional issues sometimes lag the public status page by a minute or two.

See Also

Related pages

Explore more of the developer platform.

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